Privacy Policy

Your privacy matters to us. Here's how we protect it.

Last updated: July 15, 2025

Privacy Promise: We only collect information that helps us make your gaming experience better. No selling your data, no creepy tracking, just straightforward privacy protection.

1. What Information We Collect

Information You Give Us:

  • Username and email address (when you create an account)
  • Profile information you choose to share
  • Community posts and messages you send
  • Game preferences and favorites
  • Support requests and feedback

Information We Collect Automatically:

  • Game play statistics and scores
  • Device information (browser type, operating system)
  • Usage data (which games you play, how long)
  • Technical logs for debugging and improvements
  • Cookies and similar technologies (see our Cookie Policy)

Information We Don't Collect:

  • Financial information (we're free to play!)
  • Personal documents or sensitive data
  • Information from other websites or apps
  • Unnecessary personal details

2. How We Use Your Information

We use your information to:

  • Provide and improve our games and services
  • Personalize your gaming experience
  • Enable community features and social interactions
  • Provide customer support
  • Prevent cheating and maintain fair play
  • Analyze usage patterns to make our platform better
  • Send important updates about our service
  • Comply with legal requirements when necessary

Marketing: We might send you updates about new games or features, but only if you opt in. You can unsubscribe anytime with one click.

3. Sharing Your Information

The short version: We don't sell your personal information. Ever.

We may share information:

  • With other players: Your username, profile info, and game achievements (stuff you choose to make public)
  • With service providers: Companies that help us run the platform (they're bound by strict privacy agreements)
  • For legal reasons: If required by law or to protect our community
  • Business changes: If we merge with another company (but your privacy rights stay the same)

Anonymous data: We might share anonymized statistics about how our games are played, but this never includes personal information.

4. Your Privacy Rights and Choices

You have control over your information:

Account Management:

  • Update your profile and preferences anytime
  • Control what information is public vs. private
  • Manage your communication preferences
  • Delete your account (and we'll delete your data)

Data Rights:

  • Request a copy of your personal data
  • Ask us to correct inaccurate information
  • Request deletion of your personal data
  • Object to certain types of processing

To exercise these rights, just contact our support team. We'll respond within 30 days (usually much faster).

5. Keeping Your Information Safe

Security is a top priority for us:

  • All data is encrypted in transit and at rest
  • Regular security audits and updates
  • Limited access to personal data (only employees who need it)
  • Secure servers with industry-standard protection
  • Regular backups to prevent data loss

Your part: Use a strong, unique password and keep your login details private. If you think your account has been compromised, let us know immediately.

6. Cookies and Tracking

We use cookies to:

  • Remember your login and preferences
  • Understand how you use our platform
  • Provide personalized content
  • Prevent fraud and maintain security

You can control cookies through your browser settings. Some features might not work properly if you disable all cookies, but basic gameplay will still function.

For detailed information about our cookie usage, check out our Cookie Policy.

7. Children's Privacy

Great North Social is designed for adults (18+). We don't knowingly collect personal information from children under 18.

If we discover that we've collected information from someone under 18, we'll delete it immediately. If you're a parent and believe your child has provided us with personal information, please contact us right away.

8. International Users

Great North Social is operated from Canada, but we welcome players from around the world. Your information may be transferred to and stored in Canada, where our servers are located.

We comply with applicable privacy laws, including GDPR for European users and CCPA for California residents. If you're in a different jurisdiction, we'll respect your local privacy rights too.

9. Changes to This Policy

As we improve our services, we might need to update this privacy policy. When we do, we'll:

  • Post the updated policy on our website
  • Update the "last modified" date at the top
  • Notify you of significant changes via email or platform notification
  • Give you time to review changes before they take effect

10. Contact Us About Privacy

Have questions about this privacy policy? Want to exercise your privacy rights? Need to report a privacy concern? We're here to help!

Contact our Privacy Team:

๐Ÿ“ง Email: privacy@greatnorthsocial.com

๐Ÿ’ฌ Community Support: Available in-platform

๐Ÿ“ Mailing Address: Great North Social Privacy Team, Canada

We typically respond to privacy inquiries within 24-48 hours. For complex requests, we might need up to 30 days, but we'll keep you updated along the way.

Bottom line: We respect your privacy because we respect you. Our goal is to provide an amazing gaming experience while keeping your personal information safe and secure. If you ever have concerns, just ask! ๐Ÿ›ก๏ธ